Common Questions
When will more GPU capacity be available?
The current high demand is putting pressure on our team, but it is also a good sign that we are expanding and everything is on the right track. We are...
If I shutdown a GPU instance, it shows me a warning that "this compute will continue to charge your account" - is that due to storage charges? Or the full GPU charges as well?
Hi, shutdown is used for maintenance and when you need to do operations with storage volumes. During shutdown it keeps charging the full GPU price and...
Does the price include VAT?
Hi, Thank you for your message. The prices listed on our page are excluding VAT. It is only applied at the time of balance top-up. After the top-up,...
Could you tell me the price of certain GPU?
If you are looking to check pricing, the easiest way is to create an account on the platform. After creating an account and opening your project, you ...
Why does the instance stop automatically?
We noticed that you're using the Spot instance. Spot instances use spare computing capacity, so instances can be stopped (evicted) at any time without...
Can I restore servers that went offline due to low balance?
Hi, your volumes are kept in trash for 96 hours after deletion, so you can recover them and start a new instance with your previous OS volume, as long...
How can I get the invoice?
Hi, you can find your receipts in the console. Go to Project Balance → Billing History, and under Payment History you will see your receipts available...
Can I transfer credits from one project to another one?
You can complete the transfer directly from the dashboard. Please refer to the instructions here: https://docs.verda.com/welcome-to-verda/team-projec...